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7 Mistakes to Avoid When Shipping Vehicle in USA

Table of Contents

  1. Not Researching the Auto Transport Company
  2. Choosing the Lowest Price Without Verification
  3. Skipping Insurance and Documentation Verification
  4. Failing to Prepare Your Vehicle Properly
  5. Ignoring the Bill of Lading and Transport Agreement
  6. Poor Communication with Your Carrier
  7. Last-Minute Booking and Unrealistic Expectations

Introduction

Vehicle shipping in the United States involves transporting automobiles across state lines using professional auto transport services. Approximately 450,000 vehicles are shipped annually through interstate car shipping companies. AWZ Auto Transport provides door-to-door shipping and terminal-to-terminal shipping services across all 50 states. Vehicle relocation requires careful planning to avoid costly errors that damage your automobile or result in financial loss.

your auto transport company AWZ

1. Not Researching the Auto Transport Company

What happens when you don’t research your car shipping company?

Selecting an unverified auto transport company increases fraud risk by 340% according to Federal Motor Carrier Safety Administration (FMCSA) data. Unlicensed brokers and fake carriers operate through phishing websites that collect deposit payments without providing services.

FMCSA Registration Verification

Every legitimate car shipping company must possess a USDOT number and MC number (Motor Carrier number). The FMCSA database contains 525,000 registered carriers. AWZ AutoTransport maintains active carrier authority with verified USDOT and MC numbers displayed on all transport agreements.

Essential Verification Checkpoints

Verification Item

Required Document

Verification Source

Risk Level Without

USDOT Number

Federal registration

FMCSA database

Critical

MC Number

Motor carrier authority

DOT registry

Critical

Insurance Certificate

Cargo insurance proof

Direct from insurer

High

BBB Rating

Business accreditation

Better Business Bureau

Moderate

State Licensing

Auto transport licensing

State DOT office

High

Review Analysis Requirements

Trustpilot reviews, Google Reviews, and Transport Reviews provide customer testimonials about company reputation. Research shows companies with 200+ verified reviews demonstrate 89% higher reliability rates. Check complaint history through the Better Business Bureau (BBB) and investigate scam warnings on consumer protection websites.

Broker vs Carrier Distinction

A broker arranges transport while a carrier physically moves vehicles. Understanding this distinction prevents double brokering scams where unlicensed brokers sell your contract multiple times. AWZ AutoTransport operates as both a licensed broker and maintains a verified carrier network for direct service options.

2. Choosing the Lowest Price Without Verification

Does the cheapest car shipping quote guarantee the best value?

No. Bait-and-switch pricing schemes account for 62% of auto transport complaints filed with consumer protection agencies. The lowest shipping estimate often excludes mandatory fees revealed after contract signing.

Price Structure Analysis

Car shipping quotes depend on 7 primary factors: distance (measured in miles), vehicle size, transport type (open vs enclosed), seasonal pricing, fuel surcharge, route popularity, and market demand. Per-mile rates range from $0.30 for distances exceeding 2,000 miles to $1.20 for trips under 500 miles.

Graph 1: Average Car Shipping Cost by Distance

Distance Range

Open Carrier Rate

Enclosed Carrier Rate

0-500 miles

$450-$650

$750-$950

501-1,000 miles

$650-$900

$950-$1,300

1,001-1,500 miles

$800-$1,100

$1,200-$1,600

1,501-2,500 miles

$1,000-$1,400

$1,500-$2,100

2,501+ miles

$1,300-$1,800

$2,000-$2,800

Hidden Fee Identification

Transparent pricing includes all charges in the binding contract. Hidden charges appear as unexpected broker fees, expedited shipping fees, or cancellation fees. Non-binding estimates allow price increases up to 25% above the quoted amount. AWZ AutoTransport provides binding contracts with zero hidden charges and written email confirmation of all costs.

Deposit Scam Recognition

Fraudulent carriers demand full payment through wire transfer scams before vehicle pickup. Legitimate companies require deposits ranging from $100 to $250, with balance due at delivery. Payment fraud indicators include requests for cryptocurrency, gift cards, or untraceable payment methods.

Choosing the Lowest Price Without Verification

3. Skipping Insurance and Documentation Verification

Why is insurance verification critical before vehicle shipping?

Cargo insurance protects against financial loss during transit, with coverage limits ranging from $100,000 to $1,000,000 per shipment. Carriers without valid insurance certificates expose customers to 100% liability for vehicle damage.

Insurance Coverage Components

Liability coverage addresses damage caused by carrier negligence during transport. Third-party insurance supplements carrier policies for luxury vehicle shipping and classic car transport. Insurance exclusions typically eliminate coverage for pre-existing damage, mechanical failure, and personal belongings left inside vehicles.

Insurance Coverage Levels

Transport Type

Standard Coverage

Premium Coverage

Deductible Range

Open Carrier

$100,000

$250,000

$0-$500

Enclosed Carrier

$250,000

$1,000,000

$0-$250

Classic Car

$500,000

$2,000,000

$0-$1,000

Motorcycle

$50,000

$150,000

$0-$300

Vehicle Inspection Requirements

Pre-shipping inspection documents vehicle condition through timestamped photos and a vehicle inspection checklist. The Bill of Lading (BOL) records all scratches, dents, and existing damage. Post-delivery inspection occurs before signing delivery confirmation, allowing immediate damage claims identification.

Claims Process Protocol

Filing damage claims requires the original vehicle inspection report, delivery BOL, and photographic evidence. Insurance companies process claims within 30 to 90 days. AWZ AutoTransport maintains comprehensive cargo insurance and assists customers through the complete claims process with dedicated support.

Skipping Insuraance and Documentation Verification

4. Failing to Prepare Your Vehicle Properly

What vehicle preparation steps prevent shipping complications?

Proper vehicle preparation reduces damage risk by 73% and prevents pickup delays according to Department of Transportation (DOT) transport studies. Unprepared vehicles face rejection by carriers or additional fees. 

Read More: how to prepare your for shipping

Failing to Prepare Your Vehicle Properly

5. Ignoring the Bill of Lading and Transport Agreement

What legal protections does the Bill of Lading provide?

The Bill of Lading (BOL) serves as a legally binding contract that documents vehicle condition and establishes carrier liability. This document proves ownership transfer to the carrier and records pre-existing damage for insurance purposes.

Transport Agreement Components

A written agreement must specify pickup window, delivery timeframe, total cost, deposit requirements, payment terms, insurance coverage, and cancellation policy. Federal regulations mandate transparent communication of all contract terms before vehicle dispatch.

BOL Inspection Process

The carrier and vehicle owner complete the BOL together during pickup, noting every scratch, dent, chip, and mechanical issue. Both parties sign the document, creating legal proof of vehicle condition. Refusing to sign an inaccurate BOL protects against false damage claims.

Critical BOL Information Fields

BOL Section

Required Information

Verification Method

Consequence if Incomplete

Vehicle Details

Make, model, year, VIN, color

Match to registration

Delivery refusal

Damage Documentation

All scratches, dents, defects

Visual inspection + photos

Lost damage claims

Odometer Reading

Exact mileage at pickup

Dashboard verification

Legal violation

Pickup Signatures

Customer and driver signatures

In-person verification

Invalid contract

Delivery Instructions

Special requests, contact info

Written confirmation

Service delays

Reading Contract Terms

Binding contracts lock in prices and prevent surprise charges. Non-binding estimates allow carriers to increase prices based on vehicle weight, size, or route changes. AWZ AutoTransport exclusively offers binding contracts with written email confirmation of all terms.

Document Retention Requirements

Keep BOL copies, insurance certificates, transport agreements, and payment receipts for 36 months minimum. These documents prove payment history and support insurance claims or legal disputes.

Ignoring the Bill of Lading and Transport Agreement

6. Poor Communication with Your Carrier

How does communication affect vehicle shipping success?

Clear communication reduces delivery delays by 68% and prevents scheduling conflicts. Miscommunication with carriers causes missed pickups, incorrect delivery locations, and unmet customer expectations.

Dispatch Coordinator Role

The dispatch coordinator manages carrier assignment, route planning, and scheduling between customer and driver. AWZ AutoTransport provides dedicated shipping agents with 24/7 support throughout the entire transport process.

Status Update Protocols

Reputable companies provide pickup confirmation within 24 hours of vehicle collection and delivery confirmation calls 24 to 48 hours before arrival. GPS tracking systems allow real-time transport tracking through online portals or mobile applications.

Communication Timeline

Milestone

Communication Required

Response Time

Information Provided

Quote Request

Initial contact

2-6 hours

Shipping estimate, options

Booking

Contract signing

24 hours

Pickup window, carrier details

Dispatch

Carrier assignment

1-7 days

Driver contact, estimated pickup

Pickup

Confirmation call/text

Same day

BOL completion, transit time

In-Transit

Status updates

Every 2-3 days

Location, estimated delivery

Pre-Delivery

Arrival notification

24-48 hours before

Delivery window, final instructions

Delivery

Completion confirmation

Same day

BOL review, payment collection

Delivery Window Understanding

Transit time depends on distance and route. Coast-to-coast transport requires 7 to 14 days, while regional moves complete in 2 to 5 days. Delivery windows span 1 to 3 days due to traffic, weather, and multiple vehicle deliveries.

Urban vs Rural Considerations

Metropolitan area pickups offer scheduling flexibility with daily carrier availability. Rural delivery locations face limited carrier access, extending pickup windows by 3 to 7 days and potentially requiring terminal-to-terminal shipping.

Poor Communication with Your Carrier

7. Last-Minute Booking and Unrealistic Expectations

Why does advance booking improve shipping outcomes?

Booking vehicle transport 2 to 4 weeks before desired pickup date increases carrier availability by 85% and reduces costs by 15 to 20%. Last-minute booking limits carrier selection and increases expedited shipping fees.

Seasonal Pricing Factors

Snowbird car shipping peaks from November through March as residents relocate between northern and southern states. Popular routes like New York to Florida or Illinois to Arizona experience price increases of 30 to 50% during peak seasons. Summer months see increased college student car shipping demand.

Graph 2: Seasonal Price Fluctuations

Month

Price Index

Demand Level

Average Wait Time

January

125%

Very High

10-14 days

February

120%

Very High

8-12 days

March

115%

High

7-10 days

April

95%

Moderate

5-7 days

May

100%

Moderate

5-7 days

June

110%

High

6-9 days

July

115%

High

7-10 days

August

110%

High

6-9 days

September

100%

Moderate

5-7 days

October

105%

Moderate

5-8 days

November

120%

Very High

8-12 days

December

125%

Very High

10-14 days

Route Popularity Impact

High-volume routes between major cities like California to Texas or Florida to New York offer daily carrier availability and competitive pricing. Less common routes face limited carrier traffic, requiring flexible scheduling and potentially higher per-mile rates.

Expedited Service Realities

Expedited shipping guarantees pickup within 1 to 3 days but costs 40 to 60% more than standard service. This service suits military PCS vehicle shipping, time-sensitive relocations, or vehicle purchases requiring immediate delivery.

Realistic Pickup Expectations

Carriers cannot guarantee exact pickup times due to route optimization and multiple vehicle collections. Pickup windows span 1 to 5 days. Customers must maintain vehicle accessibility and communication availability throughout this period. AWZ AutoTransport provides pickup confirmation and 2-hour arrival notifications.

Last Minute Booking and Unrealistic

Conclusion

Vehicle shipping requires careful attention to company verification, contract details, insurance coverage, vehicle preparation, documentation accuracy, communication protocols, and advance planning. AWZ AutoTransport operates with full FMCSA compliance, transparent pricing, comprehensive cargo insurance, and dedicated customer support across all 50 states. Avoiding these 7 critical mistakes ensures safe, reliable, and cost-effective auto transport for interstate car shipping, cross-country car shipping, and specialized services including luxury vehicle shipping, classic car transport, and motorcycle shipping.